Refund and Cancellation Policy

1. GENERAL

Policies vary by supplier (airlines, hotels, tours). Users must review product-specific cancellation rules before booking.

2. CANCELLATION WINDOWS

• Airlines: Non-refundable in many cases
• Hotels: Supplier-defined deadlines
• Tours/transfers: May be 24–72 hours
• Packages: May include supplier penalties

3. NON-REFUNDABLE ITEMS

• Promotional fares
• Peak season bookings
• No-show bookings
• Visa or insurance fees

4. REFUND TIMELINES

• Flights: 30–45 working days
• Hotels: 10–15 working days
• Tours: 7–10 working days

Refunds depend on supplier approval and may deduct admin fees

5. DUPLICATE BOOKINGS

Duplicate bookings may be cancelled automatically without refund.

6. FORCE MAJEURE

No refunds for weather, strikes, war, pandemic, or uncontrollable situations.